Accessibility Statement and Terms & Conditions of Use
Last updated: July 2026
This document applies to www.dhxconsulting.com and the services, resources, communications, and materials offered by DHx Consulting LLC.
Accessibility Statement
Our Commitment
DHx Consulting LLC is committed to providing a website that is accessible and usable for people of all abilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and to improve accessibility as our website, technology, and content evolve.
Ongoing Efforts
Accessibility is an ongoing process. We periodically review our website, documents, downloadable materials, forms, and digital content and incorporate accessibility considerations into design, development, and content updates.
Assistive Technology and Third-Party Content
Our website is designed to work with commonly used assistive technologies, including screen readers, keyboard navigation, and voice-recognition tools. Some third-party platforms, embedded content, or external links may not be fully controlled by DHx Consulting LLC and may not provide the same level of accessibility.
Accessibility Assistance and Feedback
If you experience difficulty accessing any part of this website, including a document, file, form, or downloadable resource, contact DHx Consulting LLC. We will make reasonable efforts to provide the information or service through an accessible alternative consistent with applicable law.
Email: dharper@dhxconsulting.com
Location: Cape Coral, FloridaWe aim to respond to accessibility inquiries within two to five business days.
Terms and Conditions of Use
These Terms and Conditions of Use (the “Terms”) are legally binding. Please read them carefully before using the website, downloading resources, purchasing services, or accessing any offering from DHx Consulting LLC (“Company,” “we,” “us,” or “our”). “You” means the individual or entity using the website or purchasing or receiving an offering.
1. Acceptance of These Terms
By clicking an acceptance box, completing a purchase, signing a proposal or service agreement, submitting a form, downloading a resource, or continuing to use the website after receiving conspicuous notice of these Terms, you agree to be bound by them. Electronic records and electronic acceptance may be used to form this agreement to the extent permitted by applicable law.
If you do not agree to these Terms, do not use the website or purchase or access our offerings.
2. Company and Website
This website is owned and operated by DHx Consulting LLC, located in Cape Coral, Florida. We may update the website and these Terms from time to time. Changes become effective when posted unless a later effective date is stated.
3. Eligibility and Business Use
The website and our consulting services are intended for individuals who are at least 18 years old and for authorized representatives of businesses and organizations. We do not knowingly offer paid consulting services to minors.
When you use the website or enter into an agreement on behalf of a company or other entity, you represent that you have authority to bind that entity.
4. Consulting Engagements and Controlling Agreements
Website content describes our services generally and does not itself create a consulting engagement. A paid engagement begins only when the parties execute or otherwise accept an applicable proposal, Statement of Work, order form, consulting agreement, or other written service agreement.
A separately signed or accepted consulting agreement, proposal, Statement of Work, order form, nondisclosure agreement, or other written agreement governs the applicable engagement and controls to the extent it conflicts with these website Terms, including with respect to scope, fees, payment, cancellation, refunds, deliverables, intellectual property, confidentiality, warranties, and liability.
5. Intellectual Property
Unless otherwise stated, the website and its original content, design, graphics, logos, trademarks, service marks, written materials, videos, downloads, frameworks, worksheets, tools, and other materials are owned by or licensed to DHx Consulting LLC and are protected by applicable intellectual-property laws.
You receive a limited, non-exclusive, non-transferable, revocable license to access and use website content and any free or paid materials for the purpose for which they were provided. No ownership rights are transferred to you.
Permitted Internal Client Use
Unless a separate written agreement states otherwise, materials provided as part of a paid consulting engagement may be shared internally with the purchasing client’s employees, officers, directors, and contractors who have a legitimate business need to use them and who are subject to appropriate confidentiality obligations. Materials may not be distributed outside the client organization, resold, sublicensed, publicly posted, or used to create a competing product or service without our prior written consent.
Prohibited Uses
Claiming our intellectual property as your own or removing copyright, trademark, confidentiality, or attribution notices.
Reproducing, republishing, selling, licensing, distributing, or creating derivative commercial materials from our content except as expressly authorized in writing.
Using the website or any offering for an unlawful, fraudulent, abusive, harassing, or infringing purpose.
Attempting to interfere with the security, operation, availability, or integrity of the website or any related system.
Permission Requests
To request permission to use our content, email dharper@dhxconsulting.com before beginning the proposed use.
6. Client Materials, Names, Images, and Testimonials
You represent that you have the right to provide any information, documents, photographs, logos, recordings, or other materials you submit to us. You grant DHx Consulting LLC a limited license to use those materials only as reasonably necessary to review your inquiry, provide requested services, administer the engagement, maintain business records, or comply with law.
Submitting an image, name, company logo, testimonial, case study information, or other identifying content does not grant DHx Consulting LLC the right to use it publicly for advertising, promotional, portfolio, or other commercial-marketing purposes. We will obtain separate written authorization before making such use, unless the material has already been made public by you and our use is otherwise lawful.
7. Confidentiality
General website communications, unsolicited submissions, public comments, and routine contact-form messages are not protected by an attorney-client, accountant-client, or other professional privilege. Do not send highly sensitive or confidential information through a general website form unless we have agreed on an appropriate method of transmission.
Information exchanged in connection with a paid consulting engagement will be handled in accordance with the applicable nondisclosure agreement, consulting agreement, proposal, Statement of Work, or other written agreement. Where no separate agreement applies, DHx Consulting LLC will use reasonable care to protect nonpublic business information disclosed for the purpose of evaluating or performing an engagement and will use it only for that purpose, legal compliance, internal administration, or enforcement of our rights.
DHx Consulting LLC may disclose client information to employees, contractors, subcontractors, professional advisers, and service providers who require access to evaluate or perform the engagement and who are subject to confidentiality or professional obligations. We may also disclose information when required by law or reasonably necessary to protect legal rights, prevent fraud, or address security concerns.
8. Website Communications and Submissions
You agree not to submit unlawful, defamatory, infringing, threatening, maliciously false, obscene, abusive, or harmful content. We may remove or decline to use submissions that violate these Terms or applicable law.
We may use feedback, ideas, or suggestions you voluntarily provide about our website or services without compensation, provided that we do not publicly identify you or disclose confidential client information without permission.
9. Educational and Informational Content
Website content, newsletters, articles, downloads, presentations, and other general materials are provided for educational and informational purposes. They are not a substitute for advice tailored to your company, circumstances, goals, finances, legal obligations, or contracts. No website content creates a fiduciary, employment, partnership, joint-venture, attorney-client, or other professional relationship.
Results vary. Examples, case studies, testimonials, projections, forecasts, and past results do not guarantee any particular outcome.
10. Third-Party Services and Links
The website may link to or use services operated by third parties, including Squarespace for website hosting and email services, Google for appointment scheduling, and Stripe when a client elects to pay through Stripe. Third-party services are governed by their own terms and privacy practices. We are not responsible for the availability, content, security, or conduct of third-party services beyond the extent required by applicable law.
11. Payments, Refunds, and Recurring Engagements
Payment Processing
When a client chooses to pay by credit card or another Stripe-supported method, payment information is processed by Stripe. DHx Consulting LLC does not intentionally store complete payment-card numbers. Additional payment terms may appear in the applicable proposal, invoice, checkout page, Statement of Work, or service agreement.
Service Purchase Refunds
A refund or satisfaction guarantee applies only when it is expressly stated on the applicable services page, proposal, Statement of Work, or service agreement. Unless expressly offered in writing for a particular service, payments are non-refundable once work begins.
If a written refund or satisfaction guarantee is offered, its eligibility requirements, timing, procedure, exclusions, and processing-fee treatment will be governed by the document or page where the guarantee appears. A separate written agreement controls to the extent it conflicts with these Terms.
Payment Plans and Recurring Engagements
A payment plan for a fixed-fee engagement is an installment arrangement and is not an automatic renewal. If you select a payment plan, you authorize the applicable payment processor to charge the payment method you provide according to the installment schedule stated in the proposal, invoice, checkout page, Statement of Work, or service agreement until the agreed fee is paid in full. Ending participation or access does not cancel installments already contractually owed unless the applicable written agreement states otherwise.
If DHx Consulting LLC offers a recurring or automatically renewing service, the applicable proposal, Statement of Work, order form, checkout page, or service agreement will state the renewal term, recurring fee, billing frequency, and cancellation method. By accepting that service, you authorize recurring charges until cancellation in accordance with the applicable agreement. Unless a separate written agreement provides otherwise, cancellation may be requested by emailing dharper@dhxconsulting.com and will take effect at the end of the then-current paid billing period. Amounts already paid are non-refundable except as required by law or expressly stated in writing.
DHx Consulting LLC will provide automatic-renewal disclosures and notices required by applicable law. A separate written agreement containing different renewal, notice, or cancellation provisions will control to the extent permitted by law.
Chargebacks
Before initiating a chargeback, please contact us so we can attempt to resolve the issue. We may provide the payment processor or financial institution with relevant records, including the applicable agreement, invoices, communications, proof of authorization, work performed, and access provided.
12. Website Security and Availability
We use reasonable administrative and technical measures to operate the website and protect information, but no website, transmission method, or storage system is completely secure or continuously available. You use the website at your own risk and are responsible for maintaining the security of your own devices, accounts, and communications.
We are not responsible for delays or failures caused by events beyond our reasonable control, including internet or hosting outages, power failures, labor disputes, natural disasters, governmental actions, war, civil unrest, equipment failures, cyberattacks, or failures of third-party providers.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, GENERAL CONTENT, AND FREE MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE OR CONTENT WILL BE ERROR-FREE, COMPLETE, CURRENT, SECURE, OR UNINTERRUPTED.
Any warranties or service commitments for a paid engagement are limited to those expressly stated in the applicable written agreement.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DHx CONSULTING LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR LOST OPPORTUNITIES ARISING FROM OR RELATED TO THE WEBSITE OR GENERAL CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FOR CLAIMS ARISING SOLELY FROM USE OF THE WEBSITE OR FREE GENERAL CONTENT, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID, IF ANY, FOR THE RELEVANT WEBSITE CONTENT OR ONE HUNDRED DOLLARS ($100). Liability arising from a paid engagement will be governed by the applicable written agreement. These limitations do not apply where prohibited by law.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless DHx Consulting LLC and its members, officers, employees, contractors, agents, successors, and assigns from third-party claims, damages, liabilities, costs, and reasonable legal fees arising from your unlawful use of the website, your violation of these Terms, your infringement of another person’s rights, or materials you submit without the necessary rights or permissions.
16. Termination and Suspension
We may restrict, suspend, or terminate access to the website or an offering when we reasonably believe you have violated these Terms, created a security risk, engaged in unlawful or abusive conduct, or failed to pay amounts when due. Termination of website access does not eliminate payment or other obligations that accrued before termination. Termination of a paid engagement is governed by the applicable written agreement.
17. Reviews and Protected Communications
Nothing in these Terms restricts your right to provide an honest review or engage in other legally protected communications. You may not knowingly publish false statements of fact, unlawful threats, harassment, confidential information you are not authorized to disclose, or other content that violates applicable law. DHx Consulting LLC retains all remedies available under applicable law for unlawful conduct.
18. Dispute Resolution, Florida Law, and Venue
Before filing a civil action, the parties agree to attempt in good faith to resolve the dispute through direct negotiation and, when reasonably appropriate, nonbinding mediation. This provision does not prevent either party from seeking emergency or injunctive relief when necessary to protect confidential information, intellectual property, or other rights.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Unless a separate written agreement states otherwise or applicable law requires another forum, the parties consent to personal jurisdiction and exclusive venue in the state courts located in Lee County, Florida, and the federal court serving Lee County, Florida.
Any claim must be brought within the time permitted by applicable law.
19. Privacy
Our collection and use of personal information is described in our Privacy Policy, available at https://www.dhxconsulting.com/privacy-policy. Where applicable law requires consent for a particular activity, we will request that consent separately.
20. General Provisions
These Terms, together with the Privacy Policy and any applicable additional website or checkout terms, constitute the agreement governing use of the website. Separately accepted client agreements govern paid engagements as described above.
If any provision is held unlawful or unenforceable, the remaining provisions remain in effect, and the affected provision will be enforced to the greatest extent permitted by law. Our failure to enforce a provision is not a waiver. You may not assign your rights under these Terms without our written consent. We may assign these Terms in connection with a merger, reorganization, sale of assets, or transfer of the website or business.
21. Contact Information
DHx Consulting LLC
Cape Coral, Florida
Email: dharper@dhxconsulting.com